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Step 6 : Review and Summary |
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It is important to review the introduction of a major change a while after it has been implemented to check that the desired outcome has been reached, and that the organisation has accepted it. The change team are the ideal group to conduct the review, although the results of the review may need to be presented to the sponsoring group or to the leadership. Four questions are suggested for a review : |
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1. Has it happened? Take the vision statement for the change - has it been accomplished? To what degree has the organisation moved to where it was anticipated that it would be? Where are there gaps? What else still needs doing? 2. How has the change been received? How are people feeling? It is possible to run a simple questionnaire at this stage, providing it is carefully worded, and it is likely that the majority of responses will be positive. If it is clear that there is still work to be done in helping people to come to terms with the change do this first! 3. What are the problems? Is there anything that is causing problems related to the change and how it has been received? If so, what can be done to resolve these? The change group may need to tackle two or three other related issues before feeling that its work is done. 4. What can be learned from the process of introducing the change ? The group should look back on the process they used to implement the change - what worked well, and what they would like to do differently next time. Both headings provide useful learning for the future. |
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| Pause for Thought : If you have recently completed introduction of change, spend some time reviewing it using these four questions. Otherwise make a note in your diary, to review the change when it is implemented. | ||
SummaryUsing a structured approach for change will not guarantee success, and does not in any way replace a need to pray through the work at each stage. Flexibility and common sense will be needed to determine the degree to which this approach needs to be followed. This approach is designed for major changes associated with a church or Christian organisation stepping out to reach its vision. Smaller changes will not need to go through each stage in detail, although the principles outlined should normally be followed! Whilst we need to carefully consider all aspects of introducing change, and to be sensitive to people's needs, perhaps most of all we need to have the confidence to step out prayerfully and in faith. |
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If any of you lacks wisdom, he should ask God, who
gives generously to all without finding fault, and it will be given to him. But when he
asks, he must believe and not doubt, because he who doubts is like a wave of the sea,
blown and tossed by the wind. |
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